When you have new clients you should always bring them to your office, verify his/her identity. Get their car make and license number. Photocopy their driver’s license. Ask your prospect to stop by your office and complete the personal identification form before going to a property. This should be openly obtained, preferably in the presence of an associate. You should verify their identity. This may entail calling references; his/her place of employment and verifying his/her current address. Information should be retained at your office; knowing that a name and address are known may discourage an assailant.
Get their car make and license number:
It’s easy to do, and it will assist police in catching a criminal or finding you if you are abducted. If the car is stolen, your prospect will be reluctant to give you a license number.
Introduce the prospect to someone in your office
A would be assailant does not like to be noticed or receive exposure knowing a person could pick him out of a police lineup.
Photocopy or scan their Driver’s license:
Legitimate clients do not mind you copying their driver’s license. We freely show our license to the clerk at the grocery store when we write a check and we show our I’d to rent a movie. We can expect identification from our client before we show a home worth hundreds of thousands of dollars.
Make sure you tell someone where you are going, who you are going with and when you will be back. Whenever possible, make sure that client known you have shared this information with someone. You are less likely to be attacked if the criminal known you will be missed and he/she can be identified. Using the office itinerary form is a great way to communicate with the office staff. If your client is with you as you leave the office, make a show of sharing this information with someone.
If something does happen to you, the information found on your itinerary form will assist police in finding you. Victims of crimes can be missing for days before co-workers begging to worry, unless we tell them when to expect us back.
If you work alone, consider telling your buddy, a family member or your answering service when to expect you back. Even leaving behind a note on your desk could help the authorities find you in an emergency situation.
Keep a cell p-hone at your side. Program your emergency numbers in to speed dial. These numbers should include 911, emergency road service, your office, your buddy, and your family numbers.
Keep your cell phone fully charged.
Carry your cell phone with you at all times, clip it on and make it part of your apparel. If you keep your cell phone in a purse or briefcase, it may not be available when you need it most.
Try and call the office once an hour to let people know where you are
Create and share a distress signal with people in the office. If you have an emergency situation and call 9112, stay on the line, do not hang up. Visualize emergency situations. Rehearse in your own mind how you would react to a mugging or physical attack,. Know when you will fight back, when you will run and when you will have an opportunity to call 911 for assistance.
Open house safety tips
Don’t advertise a listing as vacant. Establish escape routes from each level of the house. Call the office or buddy hourly. Keep your keys and cell phone with you. Park where you can get out quickly. Arrive early and survey exits to established escape routes from each level. Make sure all deadbolt locks are unlocked to facilitate a faster escape. Double check the backyard to make sure you can get past the fence if necessary. When leaving the property, secure the house and check all windows and doors.Avoid attics, basement and getting trapped in small rooms: let them lead the way into rooms.
Notify neighbors in advance or I, if time permits, introduce yourself to the neighbors, and let them know when you will be showing a house. They will be more alert to unusual sounds and you will have somewhere to run to if you need help. Remind seller to put valuable in a safe, secure place. Do not leave your briefcases, pursue, or laptop sitting on a counter. Be aware of suspicious behavior and your surroundings. Place one of your business cards, with the date and time on the back and place in a kitchen cupboard. When prospects are being arriving at the open house, jot down their car description, license number and a physical description of each person. This will assist you in remembering names as well.
Have a distress code
You may be in a situation where you think you might need help; you can use the phone, but the person you are with can overhear the conversation and you do not want to alarm him/her. This is where a prearranged distress code can help. For example, you are in your car with a client that is beginning to make you nervous, for one reason or another, you feel uneasy about the person. You do not want to be in an empty house with him/her. Call the office and tell someone where you are going and you can ask him/her to pull out the RED File. In the case, Red File is the prearranged distress code to have someone meet you the site so you will not be alone. You can make up your own distress code example Dog food. The distress code should be used if you are uneasy, but do not feel you are in danger. If you are in immediate danger, Stop the car and leave the area, or jump out of the card and the next stop. Do not hesitate to call 911. Authorities agree that most rapist and thieves are looking for easy targets. Be assertive and leave a dangerous situation early, but have a distress code for times you feel uneasy.